Current Manual Revision Memoranda for ISD and MAD
ISD Manual Revision Memoranda
ISD: Manual Revision Memoranda (MRs) – 2020
| Revision Number | Policy Topic |
| 20-02 | Required Postings – And Justice for All with attachment |
| 20-01 2nd Amendment | 2nd Amended Updates to HSD 100 Streamlined Application for Benefits Revised 2/24/2020, Updates to MAD 100 Streamlined Application for Benefits Revised 2/24/2020 |
| 20-01 Amended RECINDED | RECINDED Amended Updates to HSD 100 Streamlined Application for Benefits Revised 2/24/2020, Updates to MAD 100 Streamlined Application for Benefits Revised 2/24/2020 |
| 20-01 RECINDED | RECINDED Updates to HSD 100 Streamlined Application for Benefits Revised 2/24/2020, Updates to MAD 100 Streamlined Application for Benefits Revised 2/24/2020 |
Memoranda (MRs) – 2019
|
Revision Number |
Policy Topic |
| 19-06 | SNAP-Ed New Mexico – Required Posters |
| 19-05 | Required Postings – SNAP Quality Control (QC) Reviews |
| 19-04 | Required Postings – Revised IPRA 001 Notices |
| 19-03 | YES-NM Client Information – Required Posters |
| 19-02 | Updates to HSD 100 Streamlined Applicationfor Benefits Revised 5/17/19 |
| 19-01 | Repeal and Replace of 8.102.500.8 NMAC and 8.106.500.8 NMAC |
ISD: Manual Revision Memoranda (MRs) – 2018
|
Revision Number |
Policy Topic |
| 18-44 | Forms Manual Revision – Funeral Expenses Payment Request (FAP 217e) & Funeral Expenses Payment Eligibility Worksheet (FAP 218) |
| 18-20 | Forms Manual Revision – Providers Statement and Medical Release Form GAP 003 |
| 18-18 | Notice for Clothing Allowance |
| 18-16 | Forms Manual Revision for HSD 100 & HSDSP 100 Streamlined Application for Assistamce |
| 18-15 | Forms Manual Revision for ISD 017 & ISDSP 017 |
| 18-14 | Rescinding MR 16-11 and Deleting EBT Recipient Sworn Statement of Identity (EBT 005 & EBTSP 005) |
| 18-12 | Forms Manual Revision for FAP 013 “Important Cash Assistance Information” |
| 18-10 | Rescinded – Forms Manual Revision for FSP 013 “Important SNAP Information” |
| 18-08 | Forms Manual Revision for ISD 616 Fair Hearing Poster |
| 18-06 | Update to FSP 020 – SNAP Employment (E&T) Reimbursement Request form revised 12/11/17 |
| 18-04 | Forms Manual Revision for ISD 436 SNAP Schedule for Getting Benefits |
| 18-03 | Forms Manual Revision for ISD 615 Fair Hearing Brochure |
| 18-02 | Forms Manual Revision for MAD 100 Application |
| 18-01 | RESCINDED – Forms Manual Revision for HSD 100 Streamlined Application |
ISD: Manual Revision Memoranda (MRs) – 2017
|
Revision Number |
Policy Topic |
| 17-28 | Forms Manual Revision for ISD150e Request to Delete Claim Amount |
| 17-27 | Forms Manual Revision for ISD 801 IRS Penalties Poster |
| 17-26 | Forms Manual Revision for ASD 013 Notice of Collection |
| 17-25 | Forms Manual Revision for ISDB 003 Request for Benefit Verification |
| 17-24 | Forms Manual Revision for ISD 120 Interim Report |
| 17-23 | Forms Manual Revision for ISD 127 Notice of Appointment |
| 17-22 | Forms Manual Revision for ISD 201 Notice to Client |
| 17-21 | Forms Manual Revision for ISD 211 HUMAD |
| 17-20 | Forms Manual Revision for ASD 500 Overpayment Statement |
| 17-19 | Forms Manual Revision for MAD 308 Emergency Medical Services for Aliens Referral for Eligibility Determination |
| 17-18 | Forms Manual Revision for ASD 031 Notice of Intent to Collect |
| 17-17 | Forms Manual Revision for ISD 204 Notice of Address Verification |
| 17-16 | Forms Manual Revision for FSP 003 E&T and ABAWD Requirements |
| 17-15 | Forms Manual Revision for ISD 109 Change Report |
| 17-14 | Forms Manual Revision for LHP 605 & LHPSP 605 2017 Moratorium Letter |
| 17-13 | Forms Manual Revision for LHP 007 |
| 17-12 | Forms Manual Revision for ISD 017 & ISDSP 017 |
| 17-11 | Manual Revision for HSR Vol. 40 No. 14 |
| 17-10 | Manual Revision for HSR Vol. 40 No. 16 |
| 17-09 | Forms Manual Revision for LHP 017 |
| 17-07 | Forms Manual Revision for FAP282 Notice of Noncompliance |
| 17-06 | Forms Manual Revision for ASD-045L LIHEAP Affidavit for Duplicate State Warrant |
| 17-05 | Grievance Procedure under the ADA-Revised ISD 672 |
| 17-04 | Manual Revision for HSR Vol. 40 No 5. NMCAP |
ISD: Manual Revision Memoranda (MRs) – 2016
|
Revision Number |
Policy Topic |
| 16-16 | RESCINDED – Forms Manual Revision for ISD 017 & ISDSP 017 |
| 16-15 | ISD 446 Affidavit of Loss of Food Purchased with SNAP Benefits |
| 16-14 | Forms Manual Revision for LHP 602 & LHPSP 602 |
| 16-13 | Forms Manual Revision for LHP 001 & LHPSP 001 |
| 16-12 | LIHEAP Moratorium Letter LHP 605 & LHPSP 605 |
| 16-11 | EBT Recipient Sworn Statement of Identitiy |
| 16-10 | No Weapons Poster |
| 16-09 | Manual Revision for FSP 013 SNAP Worker Checklist |
| 16-08 | Notice under the Americans with Disabilities Act ISD 670 / Grievance Procedures under the Americans with Disabilities Act ISD 672 |
| 16-06 | Rescinded – Required Postings-Revised IPRA 001 Notices |
| 16-05 | Manual Revision for HSD 100 New Mexico Streamlined Application for Assistance |
| 16-04 | Manual Revision EBT Card Quarterly Report Form and Instructions |
| 16-02 | Manual Revision for NM Human Services Register Vol. 38 No. 37 |
| 16-01 | HSDSP 100 New Mexico Steamlined Application for Assistance |
ISD: Manual Revision Memoranda (MRs) – 2015
|
Revision Number |
Policy Topic |
| 15-73 | RESCINDED – Forms Manual Revision for FSP 400 & FSPSP 400 Verification of Able Bodied Adults Time Limit Requirement |
| 15-26 | Forms Manual Revision HSD 100 New Mexico Streamlined Application for Assistance |
| 15-24 | Forms Manual Revision FSP 013 Worker Checklists for SNAP |
| 15-23 | RESCINDED – Forms Manual Revision for FSP 200 & FSPSP 200 Able Bodied Adult Time Limit Exemption Request |
| 15-22 | RESCINDED – Forms Manual Revision for FSP 300 SNAP Medical & Caretaker Exemption Form(2) |
| 15-21 | Forms Manual Revision for ISD 615, ISDSP 615, ISD 616 & ISDSP 616 |
| 15-19 | Forms Manual Revision for LHP 602 & LHPSP 602 LIHEAP Application |
| 15-18 | RESCINDED – Forms Manual Revision for HSD 600 & HSDSP 600 Maybe WE Can Help Brochure |
| 15-17 | RESCINDED – Forms Manual Revision for ISD 122 & ISDSP 122 Recertification Application |
| 15-16 | Delete and Remove Forms AS 310, ISD 458 and EBT 005 |
| 15-15 | Forms Manual Revision for FSP 020 & FSPSP 020 E&T Reimbursement Claim Form |
| 15-14 | RESCINDED – Forms Manual Revision for FSP 005 & FSPSP 005 SNAP Work Participation Agreement (WPA) |
| 15-13 | RESCINDED – Forms Manual Revision for FSP 013 and FAP 013 Worker Checklist for SNAP and TANF |
| 15-12 | Forms Manual Revision for EBT001 & EBTSP 002 Informational Brochure |
| 15-11 | Forms Manual Revision for LHP 602 & LHPSP 602 |
| 15-10 | Forms Manual Revision for LHP 602 & LHPSP 602 |
| 15-09 | RESCINDED – FFY16 LIHEAP Moratorium Letters LHP 605 and LHPSP 605 |
| 15-08 | RESCINDED – Forms Manual Revision for LHP 017 |
| 15-07 | RESCINDED – Forms Manual Revision for ISD 017 and ISDSP 017 |
| 15-06 | Forms Manual Revision for HSD 600, FSP 440, and ISD 436 |
| 15-05 | Forms Manual Revision for ISD 271 Wage Subsidy Agreement |
| 15-02 | Manual Revisions for NM HSR Vol. 38 No. 7 SNAP Resources |
| 15-01 | Forms Manual Revision for ISD 121 |
ISD: Manual Revision Memoranda (MRs) – 2014
|
Revision Number |
Policy Topic |
| 14-19 | RESCINDED – Manual Revision ISD 615 Fair Hearings Brochure and ISD 616 Fair Hearings Poster |
| 14-18 | Manual Revision ISD 670 Notice under the Americans with Disabilities Act and ISD 672 Grievance Procedures under the Americans with Disabilities Act English & Spanish |
| 14-17 | RESCINDED – Manual Revision Update LIHEAP Moratorium Letter, English and Spanish LHP 605 & LHPSP 605 |
| 14-15 | RESCINDED – Manual Revision Income Eligibility Guidelines ISD 017 and ISDSP 017 |
| 14-14 | Manual Revision Request for Access to Case Record Information ISD 121 & ISDSP 121 |
| 14-13 | Manual Revision Complaint Form ISD 416 and ISDSP 416 |
| 14-12 | Manual Revision Refugee Cash Assistance Forms |
| 14-09 | Manual Revision for ISD 271 Wage Subsidy Agreement |
| 14-08 | Manual Revision Electronic Benefit Transfer (EBT) Transactions |
| 14-07 | RESCINDED – Manual Revision Cash Benefits EBT Transactions Poster (English and Spanish) |
| 14-05 | Manual Revisions for HSR Vol. 36 No. 26 and HSR Vol. 36 No. 34 |
| 14-03 | Forms Manual Revisions ISD203 Refugees Receiving Cash Assistance Information Referral |
| 14-02 | RESCINDED – Forms Manual Revision for ISD 122 and ISDSP 122 |
ISD: Manual Revision Memoranda (MRs) – 2013
| Revision Number | Policy Topic |
| 13-28 | RESCINDED – LIHEAP Moratorium Letter |
| 13-22 | RESCINDED – Forms Manual Revision-Notice of Rights |
| 13-21 | RESCINDED – Forms Manual Revision-Application for Assistance |
| 13-20 | RESCINDED – Forms Manual Revision for ISD 017 & ISDSP 017 for October 2013 |
| 13-19 | RESCINDED – Forms Manual Revision for ISD 017 & ISDSP 017 for November 2013 |
| 13-18 | RESCINDED – Forms Manual Revision-Revised Employment and Training (E&T) Forms English and Spanish Versions (ASPEN Modification) |
| 13-17 | HSR Vol. 36 No. 18 Cash Assistance Regulatory Updates |
| 13-16 | RESCINDED – Forms Manual Revision-DWP 300 Appointment Notice for NM Works SNAP E&T and DWPSP 300 Trabajo de Nuevo Mexico Aviso de Cita |
| 13-15 | HSR Vol. 36 No 13 Employment and Training Final Rule |
| 13-14 |
RESCINDED – MR 13_14 Forms Manual Revision-Revised Employment and Training (E&T) Forms English and Spanish Versions |
| 13-13 | RESCINDED – Lobby Hours During ASPEN Implementation-Posters |
| 13-12 |
RESCINDED – Forms Manual Revision-ISD 143 Overpayment Documentation Summary and ISD 150e Request to Delete Amount Established in Error |
| 13-11 |
RESCINDED – Forms Manual Revision-ISD 100 Income Support Division Program Application and ISDSP 101 Solicitud del Programa |
| 13-10 | RESCINDED – New Mexico Combined Application Project (NMCAP) Benefit Changes |
| 13-09 | RESCINDED – MR 13-09 ISD 202 Eligibility Review Interview Notice and presentation of new ISD 202SP Aviso de Entrevista de Reviso de Elegibilidad |
| 13-08 | RESCINDED – Forms Manual Revision-DWP 130 NMW Participation Status Information Notice |
| 13-07 | RESCINDED – Diversion Payment Posters (English and Spanish) |
| 13-06 | Forms update-LITAP_LHP 004 Help with telephone Bills Updated flier, English and Spanish Version |
| 13-05 | RESCINDED – Forms Manual Revision-ISD 211 Help Us Make A Decision |
| 13-04 | RESCINDED – Forms Manual Revision-LHPSP 001 LIHEAP Factura De Utildad en Otro Nombre |
| 13-03 | RESCINDED – Forms Manual Revision ISDB 003 Client Request for Benefit Verification |
| 13-02 | RESCINDED – Forms Manual Revision HB 562 Tax Return Tax Year 2012 flyer |
| 13-01 | RESCINDED – Forms Manual Revision ISD 615 Fair Hearings Brochure |
MAD Manual Revision Memoranda
MAD: Manual Revision Memoranda (MRs) – 2021
|
Revision Number |
Policy Topic |
| 21-01 | January update MAD 029 Aged, Blind and Disabled Medicaid Program Chart |
| 21-02 | Revisions of MAD 217 form |
| 21-03 | Revision to Third Party Assessor (TPA) Mi Via Letters |
MAD: Manual Revision Memoranda (MRs) – 2020
|
Revision Number |
Policy Topic |
| 20-01 | January Update MAD 029 Aged, Blind and Disabled Medicaid Program Chart |
| 20-02 | April 2020 FPL Update – MAD 222 and MAD 029 |
| 20-03 | MAD 751 Brain Injury Services Fund (BISF) Referral Form |
| 20-04 | MAD 767 Brain Injury Service Fund (BISF) Document Cover Form |
| 20-05 | MAD 393 Brain Injury Services Fund (BISF) Program Independent Living Plan Revised February 2020 |
| 20-06 | Implementation of Support Waiver Recipient Notices |
| 20-07 | Updating CCSC Phone Number on MAD Forms |
| 20-08 | MAD 812 Issued October 2020 Brain Injury Services Fund (BISF) Master Quarterly Report |
| 20-09 | Revision of MAD 308 Forms |
| 20-10 | MAD 617 Brain Injury Services Fund (BISF) Program Service Cordination Intake Packet-Revised December 2020 |
MAD: Manual Revision Memoranda (MRs) – 2019
|
Revision Number |
Policy Topic |
| 19-01 | Deletion and Removal of Forms MAD 309 and MAD 310; Introduction of MAD 778 Decision for EMSA Application, 3/28/2019 |
| 19-02 | Revised MAD 303 Form, Effective 04/01/2019 |
| 19-03 | 2019 FPL UPDATE – MAD 222 AND MAD 029 |
| 19-04 | MAD 313 – Notification of Birth Form Revisions |
| 19-05 | Revision of MAD 029 Form Effective July 1, 2019 |
| 19-06 | NM Brain Injury Services Fund (BISF) Program Application (MAD 386 Revised June 2019) |
| 19-06 | NM Brain Injury Services Fund (BISF) Program Application (MAD 386 Revised June 2019) Spanish fillable Application |
| 19-07 | MAD 790 Issued June 2019, Brain Injury Services Fund (BISF) Freedom of Choice |
| 19-08 | MAD 617 Brain Injury Services Fund (BISF) Program Service Coordination Intake Packet – Revised June 2019 |
| 19-09 | MAD 768 Brain Injury Services Fund (BISF) Program Travel Expense Reimbursement Form – Revised June 2019 |
| 19-10 | MAD 624 Brain Injury Services Fund (BISF) Appeals Form – Revised June 2019 |
| 19-11 | MAD 400 Brain Injury Services Fund (BISF) Exception Request – Revised September 2019 |
| 19-12 | MAD 401 Brain Injury Services Fund (BISF) Program Travel Expense Reimbursement Form – Revised June 2019 |
| 19-13 | MAD 404 Brain Injury Services Fund (BISF) Exception Request Approval/Denial – Revised September 2019 |
| 19-14 | MAD 770 Brain Injury Services Fund (BISF) Reactivation Form – Revised September 2019 |
| 19-15 | MAD 772 Brain Injury Services Fund (BISF) Treatment Verification Form – Revised September 2019 |
| 19-16 | MAD 788 Brain Injury Services Fund (BISF) Billing Form for Service Coordination – Issued June 2019 |
| 19-17 | MAD 789 Brain Injury Services Fund (BISF) Billing Form For Fiscal Intermediary Agent – Issued June 2019 |
| 19-18 | Implementation of MAD 748 and MAD 749 Recipient Notices for Disabilities Waiver and Medically Fragile Waiver |
MAD: Manual Revision Memoranda (MRs) – 2018
|
Revision Number |
Policy Topic |
| 18-01 | ABCB Provider Enrollment Form |
| 18-02 | Delete and Remove Form MAD 399, Add Form MAD 029 |
| 18-03 | Standardized HRA MAD 747 |
| 18-04 | Weighted Standardized HRA MAD 748 |
| 18-05 | MAD 379 Program of All-Inclusive Care of the Elderly (PACE) Long Term Care Medical Assessment |
| 18-06 | April 2018 FPL Update – MAD 222 and MAD 029 |
| 18-07 | Weighted Standardized HRA MAD 754 |
| 18-08 | Revision of MAD 307 Form |
| 18-09 | Centennial Care Community Benefit Services Questionnaire (MAD 742) and Community Benefit Member Agreement (MAD 743) |
| 18-10 | Brain Injury Services Fund Crisis Interim Services Referral Form, MAD 751, Issued June 2018 |
| 18-11 | Brain Injury Services Fund Crisis Interim Services Document Cover Page, MAD 767, Issued June 2018 |
| 18-12 | Transition from UHC to Presbyterian and Revised Application for Assistance Form |
| 18-13 | BISF Service Coordination Assessment, MAD 387 Revised August 2018 |
| 18-14 | Brain Injury Services Fund (BISF) Treatment Verification Form, MAD 772 Issued August 2018 |
| 18-15 | Brain Injury Services Fund (BISF) Physician’s Order, MAD 404 Revised August 2018 |
| 18-16 | Centennial Care Involuntary Termination Request for Self-Directed Community Benefits (SDCB) to Agency Based Community Benefits (ABCB) Form |
| 18-17 | Brain Injury Services Fund (BISF) Exception Request Approval/Denial Form, MAD 401 Revised August 2018 |
| 18-18 | Brain Injury Services Fund (BISF) Exception Request for Continued BISF Services, MAD 400 Revised August 2018 |
| 18-19 | Brain Injury Services Fund (BISF) Reactivation Form, MAD 770 Issued August 2018 |
| 18-20 | MAD 379 Program of All-Inclusive Care for the Elderly (PACE) Long Term Care Medical Assessment |
| 18-21 | Revised Application for Assistance Forms Effective November 1, 2018 |
| 18-22 | Revised Process for the Submission of Manual PE Enrollment Forms and Revision of the MAD070 Form Effective November 5, 2018 |
| 18-23 | January Update MAD 029 Aged, Blind and Disabled Medicaid Program Chart | 12/12/2018 |
| 18-24 | Revision of MAD 029 Form |
| 18-25 | Revised Breast and Cervical Cancer Application Form Effective January 1, 2019 | 12/14/2018 |
| 18-26 | Centennial Care 2.0 Eligibility Rule Changes | 01/01/2019 |
| 18-27 | Centennial Care 2.0 Community Benefit Services Questionnaire (MAD 742) and Community Benefit Member Agreement (MAD 743) | 12/12/2018 |
MAD: Manual Revision Memoranda (MRs) – 2017
|
Revision Number |
Policy Topic |
| 17-14 | Centennial Care Self Directed Community Benefit & Mi Via Provider Attestation Form – Revised MAD 627 |
| 17-13 | BISF Service Coordination Assessment, MAD 387 Revised 9-08-17 |
| 17-12 | Centennial Care Self-Directed Community Benefit Employer of Record (EOR) Self-Assessment Form |
| 17-10 | BISF Appeals Form, MAD 624, Issued 4-18-2017 |
| 17-09 | 2017 MAD 222, MAD 399 |
| 17-08 | MAD 616 Fee for Services Out of State Prior Authorization Request Form |
| 17-07 | Centennial Care Self-Directed Community Benefit Budget Reduction Form |
| 17-06 | BISF Service Coordination Intake Packet, MAD 617 Issued 2-24-2017 |
| 17-05 | Revision of MAD 307 Form |
| 17-04 | NM Brain Injury Services Fund (BISF) Program Application (Spanish) |
| 17-03 | NM Brain Injury Services Fund (BISF) Program Application |
| 17-02 | 8.200.510 NMAC General Recipient Policies – Resource Standards and 8.200.520 NMAC Medicaid Eligibility – General Recipient Rules Income Standards |
MAD: Manual Revision Memoranda (MRs) – 2016
|
Revision Number |
Policy Topic |
| 16-10 | Revisions to MAD 378 ICF/IID and Developmental Disabilities Home and Community Based Services Waiver Long Term Care Assessment Abstract Form |
| 16-09 | Revisions to MAD 307 EMSA Denial of Claims Form |
| 16-07 | Revisions to MAD 303 Prior Approval Request Form |
| 16-06 | REVISED 2016 MAD 222 and MAD 399; DELETE and REMOVE OBSOLETE MAD 214 |
| 16-04 | ISD and Presumptive Eligibility Determiners Inquiry |
| 16-03 | Health Home Opt-In/Opt-Out MAD 602 Form |
| 16-02 | Notice of Privacy Practices |
| 16-01 | Revised Spanish Application for Medical Assistance MADSP 100 |
MAD: Manual Revision Memoranda (MRs) – 2015
|
Revision Number |
Policy Topic |
| 15-26 | Delete and Remove Form MAD 009 & MAD 606 |
| 15-24 | Revised Application for Medical Assistance MAD 100 |
| 15-23 | Medicare Savings Program Comparison Chart – MAD 399 |
| 15-22 | NM Brain Injury Services Fund (BISF) Program application |
| 15-20 | CNA Exception Request Form |
| 15-19 | 8.291.430 Category of Affordable Care Eligibility |
| 15-18 | Health Homes Applications |
| 15-17 | 8.200.410 NMAC General Recipient Policies |
| 15-16 | 8.206.400 Medicaid Eligibility – Recipients For Whom CYFD Full or Partial Responsibility |
| 15-14 | 8.281.500 Medicaid Eligibility – Institutional Care Income and Resource Standards |
| 15-13 | 8.320.6 School-Based Services for MAP Eligible Recipients under Twenty-One Years of Age |
| 15-12 | 8.200.520 Medicaid Eligibility – Income Standards & 8.291.430 Medicaid Eligibility – Affordable Care |
| 15-08 | 8.200.510 General Recipient Policies – Resource Standards |
| 15-07 | 8.291.410 Affordable Care General Recipient Requirements 8.293.500 Pregnant Women Income and Resource Standards 8.295.400 Children under 19 Recipient Requirements |
| 15-06 | 8.321.2 Specialized Behavioral Health Service |
| 15-05 | 8.200.520 Medicaid Eligibility – Income Standards & 8.291.430 Medicaid Eligibility – Affordable Care |
| 15-03 | 8.314.5 Long Term Care Services – Waivers, Developmental Disabilities Home & Community |
| 15-02 | REVISED MAD 299 (Disability Determination Unit Referral) |
The Office of Constituent Support (OCS) provides community resource and referral, team facilitation (including mediation and dispute resolution for interdisciplinary teams), and community outreach and education regarding the services and supports provided by the Developmental Disabilities Supports Division. OCS also provides community resource and referral for community-based resources.
Community Resource and Referral
OCS assists individuals and their families to access information regarding community resources such as self-advocacy/advocacy organizations, where to find assistance with questions regarding social security, disability benefits and community resources in their area. Individuals and their families are provided information about who to contact with specific questions about services they are currently receiving or are interested in receiving. Please read the Constituent Support: Guide to Accessing Community Resources for Individuals with Developmental Disabilities for more information.
Team Facilitation and Mediation
OCS supports individuals and their teams, family members/guardians, and community support providers by providing Team Facilitation when there is a disagreement or communication issue among Interdisciplinary Team Members. OCS can also provide mediation for individuals and their teams as appropriate.
Community Outreach
OCS participates in statewide outreach events such as the annual Southwest Conference on Disability in Albuquerque, The Arc Statewide Self-Advocacy Conference, as well as many other events. Information is distributed regarding the Developmental Disabilities Supports Division’s programs including the Family Infant Toddler Program, Developmental Disabilities Waiver and Mi Via Self-Directed Waiver, Autism and State General Funded Services.
Constituent Resources
OCS provides resources for individuals, family members/guardians, and community support providers on different topics including but not limited to healthcare decision making, guardianship, and team process.
The Office of Constituent Support (OCS) provides community resource and referral, team facilitation (including mediation and dispute resolution for interdisciplinary teams), and community outreach and education regarding the services and supports provided by the Developmental Disabilities Supports Division. OCS also provides community resource and referral for community-based resources.
Community Resource and Referral
OCS assists individuals and their families to access information regarding community resources such as self-advocacy/advocacy organizations, where to find assistance with questions regarding social security, disability benefits and community resources in their area. Individuals and their families are provided information about who to contact with specific questions about services they are currently receiving or are interested in receiving. Please read the Constituent Support: Guide to Accessing Community Resources for Individuals with Developmental Disabilities for more information.
Team Facilitation and Mediation
OCS supports individuals and their teams, family members/guardians, and community support providers by providing Team Facilitation when there is a disagreement or communication issue among Interdisciplinary Team Members. OCS can also provide mediation for individuals and their teams as appropriate.
Community Outreach
OCS participates in statewide outreach events such as the annual Southwest Conference on Disability in Albuquerque, The Arc Statewide Self-Advocacy Conference, as well as many other events. Information is distributed regarding the Developmental Disabilities Supports Division’s programs including the Family Infant Toddler Program, Developmental Disabilities Waiver and Mi Via Self-Directed Waiver, Autism and State General Funded Services.
Constituent Resources
OCS provides resources for individuals, family members/guardians, and community support providers on different topics including but not limited to healthcare decision making, guardianship, and team process.