ABOUT THE DEPARTMENT

To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities. 

Disclaimer

The New Mexico Human Services Department (HSD) provides this web site as a public service.

Copyright

Unless otherwise noted on an individual document, file, home page, or the like, the New Mexico Human Services Department (HSD) grants permission to copy and distribute files, documents, and information provided for non-commercial use, so long as they are not altered in any way and are copied and distributed in the format provided.

Web Site Disclaimer

All of the information provided is believed to be accurate and reliable; however, HSD assumes no responsibility for any errors, appearing on the web site or otherwise. Further, HSD assumes no responsibility for the use of the information provided. HSD specifically disclaims any and all liability for any claims or damages that may result from providing the web site or the information it contains, including any web sites maintained by third parties and linked to or from the HSD web site.

Users of this web site are responsible for checking the accuracy, completeness, and suitability of all information contained herein.

HSD makes no representations, guarantees, or warranties as to the accuracy, completeness, or suitability of the information provided via this web site.

HSD makes no effort to independently verify, and does not exert editorial control over, information or services provided on web pages outside the hsd2024-cf.rtscustomer.com domain.

The Office of Constituent Support (OCS) provides community resource and referral, team facilitation (including mediation and dispute resolution for interdisciplinary teams), and community outreach and education regarding the services and supports provided by the Developmental Disabilities Supports Division.  OCS also provides community resource and referral for community-based resources.


Community Resource and Referral

OCS assists individuals and their families to access information regarding community resources such as self-advocacy/advocacy organizations, where to find assistance with questions regarding social security, disability benefits and community resources in their area. Individuals and their families are provided information about who to contact with specific questions about services they are currently receiving or are interested in receiving. Please read the Constituent Support: Guide to Accessing Community Resources for Individuals with Developmental Disabilities for more information.


Team Facilitation and Mediation

OCS supports individuals and their teams, family members/guardians, and community support providers by providing Team Facilitation when there is a disagreement or communication issue among Interdisciplinary Team Members. OCS can also provide mediation for individuals and their teams as appropriate.


Community Outreach

OCS participates in statewide outreach events such as the annual Southwest Conference on Disability in Albuquerque, The Arc Statewide Self-Advocacy Conference, as well as many other events. Information is distributed regarding the Developmental Disabilities Supports Division’s programs including the Family Infant Toddler Program, Developmental Disabilities Waiver and Mi Via Self-Directed Waiver, Autism and State General Funded Services.


Constituent Resources

OCS provides resources for individuals, family members/guardians, and community support providers on different topics including but not limited to healthcare decision making, guardianship, and team process.

The Office of Constituent Support (OCS) provides community resource and referral, team facilitation (including mediation and dispute resolution for interdisciplinary teams), and community outreach and education regarding the services and supports provided by the Developmental Disabilities Supports Division.  OCS also provides community resource and referral for community-based resources.


Community Resource and Referral

OCS assists individuals and their families to access information regarding community resources such as self-advocacy/advocacy organizations, where to find assistance with questions regarding social security, disability benefits and community resources in their area. Individuals and their families are provided information about who to contact with specific questions about services they are currently receiving or are interested in receiving. Please read the Constituent Support: Guide to Accessing Community Resources for Individuals with Developmental Disabilities for more information.


Team Facilitation and Mediation

OCS supports individuals and their teams, family members/guardians, and community support providers by providing Team Facilitation when there is a disagreement or communication issue among Interdisciplinary Team Members. OCS can also provide mediation for individuals and their teams as appropriate.


Community Outreach

OCS participates in statewide outreach events such as the annual Southwest Conference on Disability in Albuquerque, The Arc Statewide Self-Advocacy Conference, as well as many other events. Information is distributed regarding the Developmental Disabilities Supports Division’s programs including the Family Infant Toddler Program, Developmental Disabilities Waiver and Mi Via Self-Directed Waiver, Autism and State General Funded Services.


Constituent Resources

OCS provides resources for individuals, family members/guardians, and community support providers on different topics including but not limited to healthcare decision making, guardianship, and team process.

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