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The Human Services Department mission is: To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

Field Offices

Office Hours: Income Support Division (ISD) field office lobby hours will change to the below, effective July 24, 2023.  There are 5 county offices* that have an exception to these hours, list below.

All ISD Field Offices (see exception to the 5 offices in the next 3 charts)*
Monday 8:00 am-4:30 pm
Tuesday 8:00 am-4:30 pm
Wednesday 8:00 am-4:30 pm
Thursday 8:00 am-4:30 pm
Friday 8:00 am-4:30 pm

 

*Below 5 office hours are different

S. Valencia (Belen), Grant (Silver City), Guadalupe (Santa Rosa)

Monday 8:00 am-12:00 pm
Tuesday 8:00 am-12:00 pm
Wednesday 8:00 am-12:00 pm
Thursday 8:00 am-12:00 pm
Friday 8:00 am-12:00 pm

Roosevelt (Portales)
Monday 8:00 am-4:30 pm
Wednesday 8:00 am-4:30 pm
Friday 8:00 am-4:30 pm

Hidalgo (Lordsburg)
Tuesday 9:00 am-4:00 pm

The ISD field offices are closed on weekends and holidays.

Consolidated Customer Service Center hours 7:00am-6:30pm Monday-Friday: 1-800-283-4465

Click on a county for local ISD contact information or scroll down for all offices:

Hours of operation are listed: except for national holiday closings.

View NMHSD Income Support Field Offices in a larger map

Valencia County (Belen/Los Lunas Area)

Address
If you live in the Los Lunas Area
445 Camino Del Rey
Los Lunas, NM 87031

Lobby Hours

Monday 8:00 am to 4:30 pm
Tuesday 8:00 am to 4:30 pm
Wednesday 8:00 am to 4:30 pm
Thursday 8:00 am to 4:30 pm
Friday 8:00 am to 4:30 pm
Contact
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources 

Otero County (Alamogordo Area)

Address 2000 Juniper Drive
Alamogordo, NM 88310

Lobby Hours

Monday 8:00 am-4:30 pm
Tuesday 8:00 am-4:30 pm
Wednesday 8:00 am-4:30 pm
Thursday 8:00 am-4:30 pm
Friday 8:00 am-4:30 pm
Contact
Phone: (800) 283-4465
Fax: 1-855-804-8960

Lea County (Hobbs Area)

Address
2120 N Alto Dr
Hobbs, NM 88240

Lobby Hours

Monday 8:00 am-4:30 pm
Tuesday 8:00 am-4:30 pm
Wednesday 8:00 am-4:30 pm
Thursday 8:00 am-4:30 pm
Friday 8:00 am-4:30 pm
Contact
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources

Sierra County (T or C Area)

Address
102 Barton Street
Truth or Consequences, NM 87901

Lobby Hours

Monday 8:00 am to 4:30 pm
Tuesday 8:00 am to 4:30 pm
Wednesday 8:00 am to 4:30 pm
Thursday 8:00 am to 4:30 pm
Friday 8:00 am to 4:30 pm
Contact
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources 

Taos County (Taos Area)

Address
145 Roy Rd.
Taos, NM 87571

Lobby Hours

Monday 8:00 am to 4:30 pm
Tuesday 8:00 am to 4:30 pm
Wednesday 8:00 am to 4:30 pm
Thursday 8:00 am to 4:30 pm
Friday 8:00 am to 4:30 pm

Contact
Phone: (800) 283-4465
Fax: 1-855-804-8960

Resources 
Taos County Resource List 

 

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