LOOKING FOR ASSISTANCE
I submitted an application. Now What?
You can check on the status of your application on YesNM. Give us 14 days before you check. You can also get information about the status of your application and benefits by calling our automated response line at 1-800-283-4465.
It may take us up to 30 days to process your application for some food assistance or other benefits programs, and it may take up to 45 days to process your application for Medicaid. We may have to ask you for more information during the review process. We may call you to ask you some questions, or we may ask you to submit more documents.
If we need to give us more documents, you can submit them here.
If you submitted your application in one of our field offices, you can always go back to ask about your application.
NOTE: To check on application status and access other features of the YesNM portal, you will need to create a YesNM account.
The Office of Constituent Support (OCS) provides community resource and referral, team facilitation (including mediation and dispute resolution for interdisciplinary teams), and community outreach and education regarding the services and supports provided by the Developmental Disabilities Supports Division. OCS also provides community resource and referral for community-based resources.
Community Resource and Referral
OCS assists individuals and their families to access information regarding community resources such as self-advocacy/advocacy organizations, where to find assistance with questions regarding social security, disability benefits and community resources in their area. Individuals and their families are provided information about who to contact with specific questions about services they are currently receiving or are interested in receiving. Please read the Constituent Support: Guide to Accessing Community Resources for Individuals with Developmental Disabilities for more information.
Team Facilitation and Mediation
OCS supports individuals and their teams, family members/guardians, and community support providers by providing Team Facilitation when there is a disagreement or communication issue among Interdisciplinary Team Members. OCS can also provide mediation for individuals and their teams as appropriate.
Community Outreach
OCS participates in statewide outreach events such as the annual Southwest Conference on Disability in Albuquerque, The Arc Statewide Self-Advocacy Conference, as well as many other events. Information is distributed regarding the Developmental Disabilities Supports Division’s programs including the Family Infant Toddler Program, Developmental Disabilities Waiver and Mi Via Self-Directed Waiver, Autism and State General Funded Services.
Constituent Resources
OCS provides resources for individuals, family members/guardians, and community support providers on different topics including but not limited to healthcare decision making, guardianship, and team process.
The Office of Constituent Support (OCS) provides community resource and referral, team facilitation (including mediation and dispute resolution for interdisciplinary teams), and community outreach and education regarding the services and supports provided by the Developmental Disabilities Supports Division. OCS also provides community resource and referral for community-based resources.
Community Resource and Referral
OCS assists individuals and their families to access information regarding community resources such as self-advocacy/advocacy organizations, where to find assistance with questions regarding social security, disability benefits and community resources in their area. Individuals and their families are provided information about who to contact with specific questions about services they are currently receiving or are interested in receiving. Please read the Constituent Support: Guide to Accessing Community Resources for Individuals with Developmental Disabilities for more information.
Team Facilitation and Mediation
OCS supports individuals and their teams, family members/guardians, and community support providers by providing Team Facilitation when there is a disagreement or communication issue among Interdisciplinary Team Members. OCS can also provide mediation for individuals and their teams as appropriate.
Community Outreach
OCS participates in statewide outreach events such as the annual Southwest Conference on Disability in Albuquerque, The Arc Statewide Self-Advocacy Conference, as well as many other events. Information is distributed regarding the Developmental Disabilities Supports Division’s programs including the Family Infant Toddler Program, Developmental Disabilities Waiver and Mi Via Self-Directed Waiver, Autism and State General Funded Services.
Constituent Resources
OCS provides resources for individuals, family members/guardians, and community support providers on different topics including but not limited to healthcare decision making, guardianship, and team process.