
Interim Policies and Procedures for ISD
ISD: Interim Policies and Procedures – 2020
Number | Policy Topic |
20-25 | RESCINDED Amendment to Adjustments to SNAP and Cash Processes |
20-24 | State Option for Telephonic Signature |
20-23 | RESCINDED Amendment to Adjustments to Interim Report, the Recertification Process and Waiver of Initial Interview for SNAP |
20-21 | Revision-Pandemic-EBT |
20-19 | RESCINDED Pandemic-EBT |
20-15 | RESCINDED Amendment to Telephonic Signature Waiver |
20-08 | Amendment to SNAP Supplement Waiver |
20-06 | RESCINDED Amendment to Waiver – Interview Process for SNAP and TANF and Waiver – Recertification Waiver Process for SNAP, TANF, and Medicaid |
ISD: Interim Policies and Procedures – 2019
Number | Policy Topic |
19-03 | Remove the Requirement of an Interview for LIHEAP |
19-02 | Corrected Citation in General Work Requirements |
19-01 | 2019 Mileage and Lodging Rates Deduction Guidelines |
ISD: Interim Policies and Procedures – 2018
Number | Policy Topic |
18-05 | Voluntary E&T Program |
18-04 | Homeless Individuals and Chronic Homeless Individuals – Defined; Homeless Shelter Standard and Deductions; and Unfit for Employment Exemption |
18-02 | Clarification on Disregard of Dependent Benefit from Unemployment Compensation Benefits (UCB) |
18-01 | 2018 Mileage Reimbursement and Deduction Guidelines |
ISD: Interim Policies and Procedures – 2017
Number | Policy Topic |
17-06 | IEVS ISD 202/ISD 201 Closures |
17-05 | Wage Subsidy Service Process for Clerical Support |
17-03 | Mandatory Verification Process between SNAP and Food Distribution Programs on Indian Reservations (FDPIR) |
17-01 | RESCINDED – 2017 Mileage Reimbursement and Deduction Rates |
ISD: Interim Policies and Procedures – 2016
Number | Policy Topic |
16-07 | RESCINDED – 2016 Mileage Reimbursement Guideline |
16-05 | RESCINDED – Mileage Reimbursement and Deduction Rates |
16-04 | Intuit (Turbo Tax) Benefit Assist Program |
16-03 | RESCINDED – District Judge Gonzales Temporary Injunction on ABAWD time limit |
16-01 | Wage Subsidy Process |
ISD: Interim Policies and Procedures – 2015
Number | Policy Topic |
15-16 | RESCINDED – Exemptions from E&T and ABAWD Requirements RESCINDED |
15-15 | RESCINDED – Definition of an Individual who is physically or mentally unfit for employment for E&T exemption for SNAP |
15-14 | ISD Travel Protocol |
15-13 | Shelters for Battered Persons |
15-12 | SNAP and Medicaid Interviews and Verifications for Iniital Applications |
15-11 | SNAP Expedite Processing |
15-10 | SNAP and Medicaid Changes and Recertifications |
15-09 | SNAP and Medicaid Application Processing |
15-08 | RESCINDED – Wage Subsidy Packet |
15-07 | SNAP Resource Limit |
15-06 | AMENDED Non-MAGI Medicaid Manual Administrative Renewal |
15-05 | Intuit (Turbo Tax) SNAP Applications |
15-03 | RESCINDED – Intuit (Turbo Tax) SNAP Applications |
15-02 | RESCINDED – IEVS ISD202 closures- |
15-01 | RESCINDED – Mandatory Verification Process between Supplemental Nutrition Assistance Program (SNAP) and Food Distribution Programs on Indian Reservations (FDPIR) |
ISD: Interim Policies and Procedures – 2014
Number | Policy Topic |
14-14 | SNAP Resource Limit Increase 2014-2015 |
14-13 | RESCINDED – ABAWD Phone Script Instructions |
14-12 | CEASE ABAWD and E&T Implementation |
14-10 | Civil Rights/Rude Treatment Complaints Procedures |
14-08 | RESCINDED – Guidance for Student Eligibility for the Supplemental Nutrition Division Assistance Program (SNAP) |
14-06 | SNAP Joint Custody |
14-04 | Administrative Renewal Process for MAGI Categories of Eligibility only |
14-03 | Guidance for Immigrant Eligibility |
14-02 | Requests for Social Security Numbers and Citizenship/Immigration Status |
14-01 | Revised Secondary Review Requirements, Case Reads |
ISD: Interim Policies and Procedures – 2013
Number | Policy Topic |
13-08 | RESCINDED – General Assistance Recertification Process |
13-07 | RESCINDED – Disqualification for Mandatory SNAP Employment & Training (E&T) Participants |
13-06 | RESCINDED – FDPIR & SNAP – Mandatory Verification and TOP Form |
13-05 | RESCINDED – Veteran’s Administration (VA) Monthly Aid and Attendance Benefit |
13-04 | RESCINDED – SNAP Dependent Care Deduction Mileage Rate Change |
13-03 | RESCINDED – Self-Employment Mileage Reimbursement Deduction |
13-02 | Wage Subsidy |
13-01 | RESCINDED – Verification of SNAP Intentional Program Violation ( IPV) |
ISD: Interim Policies and Procedures – 2012
Number | Policy Topic |
12-08 | Revised Secondary Review Requirements |
12-07 | RESCINDED – Supplemental Nutrition Assistance Program (SNAP) Able Bodies Without Dependents Waivers for Fiscal Year 2013 |
12-06 (Amended) | RESCINDED – Medicaid Claim Submission-Amend |
12-06 | RESCINDED – Medicaid Claims |
12-05 | SNAP Administrative Disqualification Hearing ADH Packets |
12-04 | RESCINDED – Correct ISD2 Coding for Manual Case Denials or Case Closures |
12-03 | RESCINDED – ISD2 FSMS screen changes affecting Interview Types |
12-02 | RESCINDED – SNAP Dependent Care Deduction – Out of Pocket Costs |
12-01 | Medicare Savings Programs (QMB SLIMB QI1) Closures |
The Office of Constituent Support (OCS) provides community resource and referral, team facilitation (including mediation and dispute resolution for interdisciplinary teams), and community outreach and education regarding the services and supports provided by the Developmental Disabilities Supports Division. OCS also provides community resource and referral for community-based resources.
Community Resource and Referral
OCS assists individuals and their families to access information regarding community resources such as self-advocacy/advocacy organizations, where to find assistance with questions regarding social security, disability benefits and community resources in their area. Individuals and their families are provided information about who to contact with specific questions about services they are currently receiving or are interested in receiving. Please read the Constituent Support: Guide to Accessing Community Resources for Individuals with Developmental Disabilities for more information.
Team Facilitation and Mediation
OCS supports individuals and their teams, family members/guardians, and community support providers by providing Team Facilitation when there is a disagreement or communication issue among Interdisciplinary Team Members. OCS can also provide mediation for individuals and their teams as appropriate.
Community Outreach
OCS participates in statewide outreach events such as the annual Southwest Conference on Disability in Albuquerque, The Arc Statewide Self-Advocacy Conference, as well as many other events. Information is distributed regarding the Developmental Disabilities Supports Division’s programs including the Family Infant Toddler Program, Developmental Disabilities Waiver and Mi Via Self-Directed Waiver, Autism and State General Funded Services.
Constituent Resources
OCS provides resources for individuals, family members/guardians, and community support providers on different topics including but not limited to healthcare decision making, guardianship, and team process.
The Office of Constituent Support (OCS) provides community resource and referral, team facilitation (including mediation and dispute resolution for interdisciplinary teams), and community outreach and education regarding the services and supports provided by the Developmental Disabilities Supports Division. OCS also provides community resource and referral for community-based resources.
Community Resource and Referral
OCS assists individuals and their families to access information regarding community resources such as self-advocacy/advocacy organizations, where to find assistance with questions regarding social security, disability benefits and community resources in their area. Individuals and their families are provided information about who to contact with specific questions about services they are currently receiving or are interested in receiving. Please read the Constituent Support: Guide to Accessing Community Resources for Individuals with Developmental Disabilities for more information.
Team Facilitation and Mediation
OCS supports individuals and their teams, family members/guardians, and community support providers by providing Team Facilitation when there is a disagreement or communication issue among Interdisciplinary Team Members. OCS can also provide mediation for individuals and their teams as appropriate.
Community Outreach
OCS participates in statewide outreach events such as the annual Southwest Conference on Disability in Albuquerque, The Arc Statewide Self-Advocacy Conference, as well as many other events. Information is distributed regarding the Developmental Disabilities Supports Division’s programs including the Family Infant Toddler Program, Developmental Disabilities Waiver and Mi Via Self-Directed Waiver, Autism and State General Funded Services.
Constituent Resources
OCS provides resources for individuals, family members/guardians, and community support providers on different topics including but not limited to healthcare decision making, guardianship, and team process.